Rewind

Cookie Policy

Last updated: July 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites function properly, improve performance, and provide information to site operators. Similar technologies include pixels, local storage, and session storage.

This Cookie Policy explains how Rewind Health Pty Ltd ("Rewind", "we", "us") uses cookies and similar technologies on our website and applications (the "Platform").

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They enable core features such as authentication, security, and session management. Without these cookies, the Platform cannot operate properly. These cookies do not require your consent.

  • Session cookie — Maintains your authenticated session while you are logged in. Expires when you close your browser or after a period of inactivity.
  • CSRF token — Protects against cross-site request forgery attacks. Expires with your session.
  • Cookie consent — Records your cookie preferences. Persists for 12 months.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting information about page views, traffic sources, and user behaviour. All data is aggregated and anonymised where possible.

  • Google Analytics (_ga, _gid) — Tracks page views, session duration, and navigation patterns. _ga persists for 2 years; _gid persists for 24 hours.
  • Performance monitoring — Collects anonymised performance metrics such as page load times and error rates. Expires after 30 days.

2.3 Functional Cookies

These cookies remember your preferences and settings to provide a more personalised experience.

  • Theme preference — Stores your display preference (e.g. dark mode). Persists for 12 months.
  • Language/locale — Remembers your preferred language setting. Persists for 12 months.
  • Dashboard layout — Remembers your preferred dashboard configuration. Persists for 12 months.

2.4 Marketing Cookies

We may use marketing cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies are only set with your explicit consent.

  • Advertising pixels — Used to track conversions from marketing campaigns and deliver relevant ads. Typically persist for 30 to 90 days.

3. Third-Party Cookies

Some cookies on the Platform are set by third-party services that we use. These third parties have their own privacy and cookie policies. We do not control the cookies set by third parties. Key third-party cookie providers may include:

  • Google Analytics — Web analytics service. Google Privacy Policy
  • Payment processor — May set cookies for fraud prevention and payment security.

4. How to Control Cookies

You can manage your cookie preferences in several ways:

4.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can typically find these options under "Privacy" or "Security" in your browser preferences. Common options include:

  • Blocking all cookies or only third-party cookies
  • Deleting cookies when you close your browser
  • Receiving a prompt before a cookie is stored

4.2 Opt-Out Links

4.3 Platform Settings

Where available, you can manage your cookie preferences directly through our cookie consent banner or your account settings on the Platform.

5. Impact of Disabling Cookies

If you choose to disable or block certain cookies, some features of the Platform may not function as intended. Specifically:

  • Disabling strictly necessary cookies will prevent you from logging in and using authenticated features.
  • Disabling functional cookies may result in preferences not being remembered between visits.
  • Disabling analytics cookies will not affect your use of the Platform but will limit our ability to improve it based on usage data.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.

7. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us: