Medical Disclaimer
Last updated: July 2025
Emergency Situations
If you are experiencing a medical emergency, call 000 (Australia) or your local emergency number immediately.
Rewind is not an emergency medical service. Do not use the Platform to seek help in life-threatening situations. Always contact emergency services, visit your nearest emergency department, or call a crisis helpline if you or someone else is in immediate danger.
1. Not Medical Advice
Rewind Health Pty Ltd ("Rewind") provides an AI-powered health optimisation and longevity platform. The content, tools, insights, recommendations, and information provided through the Platform are for informational and general wellness purposes only.
Nothing on the Platform constitutes medical advice, diagnosis, or treatment. The Platform is not a substitute for professional medical care.
2. AI-Generated Recommendations
Rewind uses artificial intelligence to analyse health data and generate personalised insights and recommendations. It is important to understand that:
- AI-generated recommendations are based on algorithmic analysis and should always be reviewed by a qualified healthcare professional before being acted upon.
- AI systems can produce inaccurate, incomplete, or inappropriate suggestions. They do not replace clinical judgement.
- Recommendations are generated based on the information you provide and may not account for your complete medical history, current medications, or individual circumstances.
- No AI system can replicate the expertise, nuance, and contextual understanding of a qualified medical practitioner.
3. Biomarkers and Biological Age
Rewind may provide biomarker analysis, biological age calculations, and related health metrics. These tools are intended to be informational and educational:
- Biomarker results displayed on the Platform are informational summaries, not clinical laboratory reports. Always refer to your official pathology results and discuss them with your doctor.
- Biological age is an estimate based on available biomarker data and published research. It is a wellness metric, not a clinical diagnosis.
- Changes in biological age or biomarker trends should be interpreted in consultation with a qualified healthcare professional.
- Reference ranges and optimal targets shown on the Platform are general guides and may not apply to every individual.
4. No Guarantee of Health Outcomes
Rewind does not guarantee any specific health outcomes from using the Platform. Individual results vary based on numerous factors including genetics, lifestyle, adherence to recommendations, and pre-existing health conditions.
Any testimonials, case studies, or results shared on the Platform represent individual experiences and should not be interpreted as typical or guaranteed outcomes.
5. Consult Qualified Healthcare Professionals
You should always consult a qualified healthcare professional:
- Before making changes to your diet, exercise routine, or lifestyle based on Platform insights
- Before starting, stopping, or modifying any medication or supplement
- For diagnosis and treatment of any medical condition
- If you are pregnant, nursing, or planning to become pregnant
- If you have a chronic health condition or are under ongoing medical care
- When interpreting biomarker results or biological age assessments
6. Medication and Treatment Decisions
All decisions regarding medication, treatment, and clinical interventions must be made in consultation with qualified medical practitioners.
- Do not start, stop, or change any medication based solely on information from the Platform.
- Supplement recommendations provided through the Platform are general in nature and may interact with medications or existing conditions. Always check with your doctor or pharmacist.
- Treatment protocols suggested by clinicians through the Platform should be discussed and confirmed during your consultations.
7. Who Should Not Rely Solely on Rewind
While the Platform is designed to support health optimisation for a broad audience, the following individuals should exercise particular caution and ensure they are under the active care of qualified healthcare professionals:
- Individuals with serious or chronic medical conditions
- Those currently undergoing treatment for cancer, cardiovascular disease, or other major illnesses
- People taking multiple prescription medications
- Individuals with a history of eating disorders
- Those experiencing mental health crises or suicidal ideation
- Pregnant or breastfeeding individuals
- Anyone under 18 years of age
8. Clinicians on the Platform
Where Rewind facilitates access to healthcare professionals through the Platform, those clinicians are qualified practitioners providing their professional opinion. However:
- Consultations conducted through the Platform do not replace a comprehensive in-person medical examination where one is warranted.
- Clinicians on the Platform may recommend that you seek in-person care or specialist referrals, and you should follow such advice.
- The relationship between you and any clinician on the Platform is subject to applicable healthcare regulations and professional standards.
9. Limitation of Responsibility
Rewind Health Pty Ltd assumes no responsibility or liability for any health decisions made based on information provided through the Platform. You acknowledge and agree that:
- You use the Platform and its insights at your own risk
- Rewind is not liable for any adverse health outcomes resulting from actions taken based on Platform content or recommendations
- You are solely responsible for your health decisions and for seeking appropriate professional medical advice
10. Contact
If you have questions or concerns about this Medical Disclaimer, please contact us:
- Email: support@rewind.health
- Entity: Rewind Health Pty Ltd
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